If Camera Upload only works when OneDrive is open, then you need to enable the app to run in the background. If your photos start to back up again, only turn on video backups either once they’ve finished uploading or if you are on a stronger internet connection. To do that, tap Camera Upload from within the OneDrive Settings panel, and then turn off the switch next to Include Videos. To at least upload your photos, consider pausing video backups temporarily. If you are on a slower internet connection, then OneDrive’s upload capabilities may grind to a halt if you have videos in the mix. If the issue was caused due to this conflict, your photos and videos should start backing up right away. Then, visit OneDrive and turn Camera Upload off, and then back on.
Wait for at least 30 minutes so that iCloud has sufficient time to replace the placeholders with their original copies. On the subsequent screen, select Download and Keep Originals. To do that, open the Settings app on your iPhone, and then tap Photos. However, that will conflict with OneDrive, which can only upload your original copies. IOS has a distinct space-saving mechanism dubbed Optimize Storage, which will automatically replace original copies already backed up to iCloud with low-resolution placeholders. Wait for a few seconds, and then turn it back on.Ĭheck if that got things moving once again. Now, it’s just a matter of turning off the switch next to Camera Upload. Within the Setting panel of OneDrive, tap Camera Upload. Any items that you’ve already uploaded won’t be affected. That will force OneDrive to re-index your local photo library from scratch. Try disabling and re-enabling Camera Upload.
No luck? Let’s move to the next solution. Camera Upload should likely function without issues from now onward. To do that, bring up the app switcher (swipe up from the bottom of the screen and hold briefly), and then swipe the OneDrive app card upwards. Now that you’ve cleared the cache, it’s a good idea to force-quit OneDrive. Step 2: Tap Clear Cache to purge the OneDrive cache of temporary files. On the Settings panel that shows up, scroll down and tap Advanced. Step 1: Start by tapping the profile icon to the upper-left corner of the OneDrive app. However, OneDrive has its own cache-clearing mechanism (which is a rarity for iOS apps) that you can use for specific instances where the app’s functionalities fail to work properly. Usually, iOS is quite adept at managing temporary files of all apps installed on your iPhone.
ONEDRIVE DOWNLOAD VERY SLOW UPDATE
If OneDrive has an update available, tap Update.Īfter updating, launch the OneDrive app on your iPhone and check if it’s taking a backup of your photos and videos without issues. To do that, open the App Store on your iPhone, tap Updates, and then swipe downwards to check for updates. Before you go through any of the other troubleshooting tips, consider updating OneDrive. If there’s a known problem with Camera Upload, then a new update is almost bound to fix it. OneDrive’s development team for iOS is very diligent and releases updates quite frequently.